Contacts
| Type of Benefit | Who to Contact | Phone | Website/Email |
|---|---|---|---|
| General Retiree Benefits Information | Jamie Jones | 404-371-2099 | jbjones@dekalbcountyga.gov |
| Carolyn Johnson | 404-371-4990 | cajohnson1@dekalbcountyga.gov | |
| Medical | |||
| Anthem | Anthem | HSA: 855-889-5682 HMO & POS: 855-397-9269 |
anthem.com |
| Aetna (Medicare-Eligible only) | Aetna | 888-267-2637 | aetnamedicare.com |
| Kaiser Permanente | Kaiser Permanente | 404-261-2590 | my.kp.org/dekalbcounty |
| Prescription | |||
| CVS Caremark | CVS Caremark | 888-766-8525 (Customer Service) 800-364-6331 (Pharmacy Help Desk) |
www.caremark.com |
| Aetna (Medicare-Eligible only) | Aetna | 888-267-2637 | aetnamedicare.com |
| Anthem/CarelonRx (for Blue Open Access HSA) |
Anthem/CarelonRx | 888-809-6084 | www.anthem.com |
| Dental and Vision | |||
| Dental | United Concordia | 866-851-7564 | www.unitedconcordia.com/dental-insurance |
| Vision | EyeMed | 866-723-0514 | www.eyemedvisioncare.com |
| Other Benefits | |||
| Retiree Basic Life Insurance | The Hartford | 800-523-2233 Claims Customer Service: 888-563-1124 Enrollment Support (available only during Open Enrollment): 877-526-6483 Policy Number: 395165 |
www.thehartford.com |
| Health Savings Account (HSA) | Blue Open Access HSA: HealthEquity | 877-713-7712 | www.healthequity.com |
| Kaiser HSA: Kaiser | 877-761-3399 | www.kp.org/healthpayment | |
| Other Contact Information | |||
| Medicare | Medicare | 800-633-4227 TTY users should call 877-486-2048 |
medicare.gov |
| The United States Social Security Administration | Social Security Administration | 800-772-1213 TTY users should call 800-325-0778 |
ssa.gov |
| Your State’s Medicaid Office | Your State | – | Visit the website for contact information for your state medicaid.gov |